Context: AI-Powered Chat for Automated 24/7 Tech Support with Your Product Documentation
Find, analyze and extract relevant data from documents easily with Context, the powerful tool designed to streamline your research process. Save time and effort by utilizing Context’s advanced features, enabling you to efficiently sift through vast amounts of information to uncover valuable insights for any project.
Table of Content
- Introduction
- Price
- Website
- Use cases
- Pros
- Cons
- Practical Advice
- FAQs
- Case Study
- People Also Searched
Context Introduction
Context is an innovative AI-powered tool designed to enhance your user’s experience by providing accurate and insightful answers based on your publicly available documentation. By analyzing a wide range of content types, including PDFs, ePubs, websites, videos, and more, Context harnesses the power of AI to understand the context and information within your materials. While it’s not 100% accurate, Context strives to deliver valuable responses that mirror the quality of the data you provide. Whether you wish to integrate it into your website, Slack, Discord, or share it via a link, Context offers flexible deployment options, transforming your educational or training content into a valuable resource for your customers. Explore the possibilities and let Context optimize your user interactions.
Price
Paid
Website
Context. Use cases
Use Cases for Context:
1. Customer Support: Context can be used as a customer support tool by ingesting public documentation such as FAQs, user manuals, and training materials. When customers ask questions, Context’s AI can provide accurate and relevant answers based on the available documents.
2. Education: Context is useful for educational institutions or online learning platforms. It can ingest educational content like textbooks, lecture notes, and videos. Students can then ask questions and receive AI-generated answers based on the provided materials.
3. Technical Documentation: Companies that deal with complex technical documentation can benefit from using Context. It can ingest technical manuals, specifications, and other technical resources. Developers or users can ask specific technical questions and get accurate answers.
4. Knowledge Base Creation: Context can help in creating comprehensive knowledge bases. By ingesting various types of documents like PDFs, websites, and videos, it can generate a vast repository of information. This knowledge base can be accessed by users through various means like websites, chatbots, or integrations with messaging platforms.
5. Content Organization: Context can be used to organize and categorize large amounts of unstructured data. By ingesting different file types, it can create a searchable database of information. This can help users quickly find the relevant documents or sections within documents.
6. Training and Onboarding: Context can be used for employee training and onboarding purposes. It can ingest training materials, company policies, and procedures. New hires or existing employees can ask questions related to their job responsibilities or company policies and get accurate answers.
7. Self-Service Support: Implementing Context on a website or integrating it into a messaging platform allows customers to access self-service support. Customers can ask questions and get instant answers based on the available documentation, reducing the need for manual customer support interaction.
8. Continuous Improvement: By analyzing user queries and responses, Context can provide insights into areas where the available documentation may be insufficient or needs improvement. This feedback can help organizations update and enhance their documentation to better serve their customers.
Context. Pros
- Context uses AI to understand the content of your public documentation, allowing it to provide accurate answers to user questions.
- It supports a wide variety of file types, including PDFs, ePubs, docx, videos, audio, and more.
- It can be installed on any website or integrated into platforms like Slack and Discord, making it easy to share with customers.
- The tool is hosted, so there is no need for on-premises setup.
- Your data is stored securely in a database in Iowa, United States.
Context. Cons
- Context only works with publicly available data, so it cannot ingest or process private and internal documents.
- Context’s data is stored in a single database in Iowa, United States, which might raise concerns about data security and compliance with data protection regulations.
- Context is only available as a hosted solution, so organizations that prefer on-premises deployments will not be able to use it.
- Context does not support importing your own OpenAI key, which may limit customization options for advanced users.
- The accuracy of Context’s responses is dependent on the quality and comprehensiveness of the data that is imported. It may not always provide 100% accurate answers like humans.
Practical Advice
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- To effectively use Context, consider the following practical advice:
1. Feed it publicly available data: Context works by analyzing publicly available content like educational or training materials. Make sure to provide PDFs, websites, YouTube videos, and other such resources to obtain accurate answers.
2. Do not import private data: As of now, Context does not support importing private data such as emails or internal documents. Stick to utilizing only publicly accessible information.
3. Be aware of data storage: Your data will be stored in a database located in Iowa, United States. Take this into consideration when complying with data storage regulations or ensuring data privacy and security.
4. Use as a hosted solution: Context currently operates only as a hosted solution, so on-premises deployment is not supported. If you prefer an on-prem setup, you can reach out to inquire with the developers.
5. Limitations with OpenAI key: You cannot import your own OpenAI key into Context at the moment. If this functionality is crucial to your needs, make sure to communicate your interest to the Context team.
6. Supported file types: You can upload various types of documents, including PDFs, ePubs, docx files, complete websites, videos, and audio files. If you require support for a specific file format, you can request it from the Context developers.
7. Choose from multiple sharing options: Context can be integrated into different platforms, such as websites, Slack, Discord, or shared via a link. Stay updated on new integration methods the Context team adds and inform them if you have specific integration preferences.
8. Understand accuracy limitations: While Context strives to answer questions accurately using the imported data, it is not infallible. Like humans, AI is not 100% accurate. The quality of responses largely depends on the data you provide to Context. Ensure that the imported content is reliable and up-to-date to enhance accuracy.
FAQs
- How does Context work?
Context uses AI to ingest and understand your public documentation, and provides answers to user questions based on that content. - Can I import private data?
No, Context only works with publicly available data such as educational or training content. Private documents like emails and internal conversations are not supported. - Where is my data stored?
Your data is stored in our database located in Iowa, United States. - Can I run Context on-prem?
Currently, Context only supports running as a hosted solution. If you’re interested in on-prem services, please contact us. - Can I use my own OpenAI key?
Importing your own OpenAI key is not currently supported by Context. If you’re interested in this feature, please let us know. - What types of documents can I upload?
You can upload PDFs, ePubs, docx files, entire websites, videos, audio, and more. We are constantly adding support for new file types, so if you need a specific type added, please inform us. - How do I share my bot with customers?
Context can be installed on any website, integrated with platforms like Slack and Discord, or shared via a link. We are continuously adding new ways to share Context, so if you have a specific integration in mind, please let us know. - Is Context 100% accurate?
No, Context, like humans, is not 100% accurate. While it can generally provide answers based on the imported data, the quality of the responses depends on the quality of the data.
Case Study
Case Study: Understanding How Context Works
Introduction
Context is an innovative AI-powered tool designed to ingest and comprehend public documentation such as PDFs, websites, YouTube videos, and more. By utilizing artificial intelligence, Context is able to understand the content of these documents and provide accurate answers to user queries based on the available information.
Importing Private Data
One important aspect to note is that Context solely works with publicly available data, specifically educational or training content for customers. Private documents, including emails, help desk conversations, or internal documents, cannot be imported into Context at the moment.
Data Storage
To ensure data security, all information uploaded to Context is stored in a dedicated database located in Iowa, United States. This allows for efficient access and retrieval of data when generating responses to user queries.
Running Context On-Premises
As of now, Context only supports a hosted solution and does not offer on-premises services. However, if you have a specific requirement for on-premises deployment, please reach out to our team and we will be happy to assist you accordingly.
Using Personal OpenAI Keys
Although Context cannot currently accommodate the use of personal OpenAI keys, we are always interested in understanding our users’ needs. If integrating your own OpenAI key is important to you, please let us know and we will explore possibilities to make it work.
Supported Document Types
Context supports a wide range of document types, including PDF, ePubs, docx files, entire websites, videos, audio, and more. We continually add support for new file types based on user requests. If there is a specific file format you would like us to include, please inform us, and we will consider adding it to our list.
Sharing Context with Customers
To ensure seamless accessibility, Context can be easily installed on any website, integrated into popular communication platforms such as Slack and Discord, or shared via a simple link. We constantly strive to expand the integration options for Context, so if you have any specific requirements or requests, please let us know, and we will be glad to assist you further.
Accuracy of Context
While Context strives to provide accurate answers to user queries, it is important to note that, like humans, AI is not infallible. Context’s response quality depends entirely on the imported data. Generally, Context is able to answer all questions that can be addressed by the available data. However, it is essential to maintain data accuracy and comprehensiveness to optimize the accuracy of the AI-powered responses.
In conclusion, Context is a powerful tool that harnesses AI technology to understand and respond to user queries based on publicly available documentation. While it offers great potential, it is crucial to consider the nature and quality of the imported data to ensure the best possible accuracy and usefulness of the responses provided by Context.